Patient Bill of Rights

  1. Receive respectful, considerate care regardless of race, creed, color, gender, age, national or ethnic origin, sexual orientation, disability or health status. 
  2. Be involved in the planning of care, development of anticipated goals and expected outcomes and the selection of interventions.
  3. Have reasonable continuity of care, including discharge planning and information concerning impending discharge and care requirements after discharge.
  4. Be informed of any substantial risks of the recommended examination and treatment interventions.
  5. Refuse treatment and be informed of the consequences of refusal.
  6. Have access to information concerning your condition.
  7. The expectation of safety in the provision of services, the equipment and the physical environment.
  8. Expect that any discussion or consultation involving your case will be handled discreetly and all information about yourself and your health status and problems will be kept confidential.
  9. Know by name the physical therapist responsible for your care.
  10. Review and obtain answers to questions about your clinic bill regardless of payment source.
  11. Information regarding the procedure for initiation, review and resolution of patient grievances regarding the facility and/or services.
  12. Receive prompt response to all reasonable inquiries. 

    If you have any questions or would like to discuss this information, please call
    the Administrator at 508-359-9119.