Frequently Asked Questions 

What can I expect on my first visit?
You will be seen by a physical therapist who will discuss your concerns,your medical history, current symptoms, any functional limitations and your goals. You will be evaluated for soft tissue restrictions, ROM, flexibility, strength, posture and some special tests to determine the cause of your pain and/or impairments and functional limitations. Based upon these findings, a treatment plan will be formulated and discussed with you.

What should I wear?
You should plan on wearing or bringing comfortable clothes that will allow access to the body part to be treated. We do have a fine selection of shorts and gowns if needed.

  • the prescription from your physician, if required
  • an updated insurance card
  • a list of your current medications including dosage and frequency
  • copies of any tests for example X-rays, MRI’s, surgical reports, if available.
  • a case number and contact person, if applicable, (usually for auto or work comp cases)
  • a list of questions you would like addressed at your visit

What do I need to bring?
Insurance coverage varies from plan to plan. Most insurance companies do cover a portion or all of your treatment charges. We encourage you to call member services of your insurance company to find out the details of your physical therapy benefits. Located under the patient services tab is a list of insurance companies that we are contracted with. 

Will my insurance pay?
For definitions of the following terms, please see Insurance Terms.

  • Do I need a prescription to cover physical therapy?
  • Do I need a referral?
  • Do I have to pay a copayment and if so, how much?
  • Do I have a deductible?
  • Do I have a coinsurance?
  • Are there any visit limits or time limits on my coverage?
  • Do my benefits follow a plan year or the calendar year? If a plan year, what is it?
  • Can I go to any facility?
  • Is the coverage different depending on where I receive PT? 

What should I ask my insurance company?
The evaluation typically will take one hour but plan on arriving 15 minutes early to complete any paperwork if necessary. Follow up visits will vary depending on the complexities of your treatment with a minimum of 30 minutes but more likely 45-60 minutes or longer. If you have any time constraints, please communicate this to your therapist when you arrive. 

How long will a session last?
We make every effort for you to be seen from evaluation to your discharge with the same physical therapist. This ensures continuity of care and a committed working relationship. 

Who will I see?
This varies depending upon your needs. You may require only 1-2 visits or several weeks. Your physical therapist will address this at your evaluation and reassess accordingly. If you have any time restrictions, travel plans or financial concerns, we will be happy to work with you to ensure the best outcome possible.

How long will I need physical therapy?
A discharge plan will be discussed with you over the course of your treatment. At your last visit, recommendations for the continuation of your home exercise program will be advised and/or suggestions for following up with your physician. We believe in an ongoing relationship, therefore, we will always be available for any questions or concerns you may have after your discharge. 

What happens when I finish physical therapy?
A discharge plan will be discussed with you over the course of your treatment. At your last visit, recommendations for the continuation of your home exercise program will be advised and/or suggestions for following up with your physician. We believe in an ongoing relationship, therefore, we will always be available for any questions or concerns you may have after your discharge.